Last updated: December 2025

1. Identification of the website owner

In compliance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying details of the website owner are provided:

• Corporate name: Service2P S.L.
• Tax ID (CIF): Y9455670-Q
• Registered office: Calle Bailen 206, local 2, 08037 Barcelona, Spain
• Telephone: 933 285 311 / +34 626 63 57 36
• WhatsApp: +34 626 63 57 36
• Email: info@service2p.com
• Website: https://service2p.com

2. Purpose of the website

The Service2P website aims to:

• Provide detailed information about the professional cleaning services offered by the company
• Facilitate contact between Service2P and its potential and existing clients
• Provide a communication channel for quote requests and information inquiries
• Display corporate information, areas of operation and references to completed work
• Enable the contracting of professional cleaning services

Access to the website is free of charge, except for the cost of the telecommunications connection supplied by the access provider contracted by the user.


3. General terms of use of the website

3.1. Acceptance of the terms

Access to and use of the website grants the status of user and implies full and unreserved acceptance of each and every condition included in this Legal Notice, as well as the Privacy Policy and Cookie Policy published on the website.

If the user does not agree with any of the established conditions, they must refrain from using the website.

Service2P reserves the right to modify, at any time and without prior notice, the presentation, configuration and content of the website, as well as the conditions required for its access and use.

3.2. User obligations

The user undertakes to:

• Use the website lawfully, diligently and in accordance with current legislation, morality, good customs and public order
• Not carry out actions that may damage, disable, overload or impair the website or prevent its normal operation, use or enjoyment
• Not introduce, store or disseminate programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that may cause alterations to the website or Service2P systems
• Not attempt to access restricted areas of the website or Service2P’s computer systems without proper authorization
• Not impersonate other users or provide false or inaccurate information
• Not use the website for unauthorized commercial purposes or to carry out advertising or spam
• Provide truthful, accurate and up-to-date data when completing contact or information request forms

3.3. Proper use of the website

The user acknowledges and accepts that use of the website is carried out under their sole responsibility. Service2P does not guarantee the availability, continuity or proper functioning of the website at all times, although it undertakes to adopt all reasonable measures to ensure its proper functioning.


4. Intellectual and industrial property

4.1. Ownership rights

All website contents, including but not limited to texts, photographs, graphics, images, icons, technology, software, links, graphic design and source code, as well as their graphic design and source codes, constitute a work whose ownership belongs to Service2P or to third parties who have legitimately authorized their inclusion on the website, and are protected by Spanish and international intellectual and industrial property regulations.

In particular, all the aforementioned elements are protected by:

• Royal Legislative Decree 1/1996 of 12 April approving the revised text of the Intellectual Property Law
• Law 17/2001 of 7 December on Trademarks
• Applicable EU and international regulations on intellectual and industrial property

4.2. Usage rights

It is expressly prohibited to:

• Reproduce, distribute, publicly communicate, transform or exploit the website contents in any way without the express written authorization of Service2P
• Use the contents for commercial or advertising purposes other than those expressly authorized
• Extract, reuse, copy or manipulate the website contents
• Decompile, reverse engineer, disassemble or use any other means aimed at obtaining the website’s source code

The user is only entitled to private use of the contents, and their use for commercial purposes or incorporation into other websites is prohibited.

4.3. Authorized use

The user may view, print and download website contents exclusively for personal and private use, provided that:

• Copyright notices, trademarks or other identifying data of Service2P or third parties are not removed, altered or concealed
• The contents are not modified, adapted or used in a way that may mislead as to their origin
• The contents are used in full compliance with applicable legislation

4.4. Trademarks and trade names

The trademarks, trade names, logos and distinctive signs of any kind appearing on the website are the property of Service2P or authorized third parties and are protected by industrial property regulations.
Access to the website does not grant the user any rights over such trademarks, trade names and/or distinctive signs.


5. Limitation of liability

5.1. Website availability

Service2P does not guarantee permanent and uninterrupted availability of the website, nor the absence of errors in its contents or technical operation, although it undertakes to:

• Adopt all reasonable measures to ensure proper website functioning
• Carry out periodic maintenance and updates
• Correct errors or incidents as soon as possible
• Service2P shall not be liable for any damages arising from:
• Failures or interruptions in website operation due to causes beyond its control
• Maintenance or improvement work requiring temporary suspension of the website
• Computer viruses or harmful elements introduced by third parties

5.2. Website contents

Service2P strives to keep the information published on the website accurate and up to date, but does not guarantee:

• The accuracy, truthfulness, completeness or constant updating of the contents
• The suitability of the contents for the specific needs of each user
• The absence of typographical or other errors
• The user is solely responsible for decisions taken based on website information.

5.3. User’s use of the website

Service2P shall not be responsible for:

• Damages caused to the user by improper use of the website
• Damages arising from the user’s failure to comply with these terms of use
• Consequences arising from the submission of incomplete, inaccurate or false information through website forms

5.4. Lack of prior control

Service2P assumes no responsibility for contents linked from the website when provided by third parties, as it:

• Does not control, approve or make its own the contents, services, information or statements available on linked websites
• Does not guarantee the technical availability, accuracy, truthfulness, validity or legality of third-party websites
• The existence of links does not imply agreements, recommendations or identification with the linked content or services

6. External links

6.1. Links on the Service2P website

The website may contain links to third-party websites considered of interest. Their inclusion does not imply:

• Approval or recommendation of their contents or services
• Any association, collaboration or dependency with their owners
• Responsibility for their content, operation, availability or privacy policies

Access and use of linked websites are under the user’s sole responsibility.

6.2. Links from other websites to Service2P

Third parties wishing to link to Service2P must:

• Request prior written authorization via info@service2p.com
• Link only to the homepage unless otherwise authorized
• Not reproduce website contents
• Not make false statements about Service2P
• Not damage its image or rights
• Link from lawful, non-offensive websites

Service2P reserves the right to request immediate removal of non-compliant links.


7. Personal data protection

The processing of personal data of users who access or register on the website is governed by the provisions of the Service2P Privacy Policy, available on the website and forming an integral part of this Legal Notice.

By providing their personal data through the website, the user expressly accepts the Privacy Policy and authorizes the processing of their data under the terms established therein, in accordance with:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)
• Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD)

For any queries regarding the processing of personal data, you may contact Service2P at: info@service2p.com


8. Cookies

The Service2P website uses cookies and similar technologies to improve the user experience, analyze website usage and offer personalized content.

Detailed information on the types of cookies used, their purpose, duration and how to manage them is available in the Cookie Policy published on the website.

The user may configure their browser to accept, reject or delete cookies installed on their device. This configuration can be carried out through the options of each browser.


9. Commercial communications

9.1. Sending of communications

Service2P may use the contact details provided by the user in order to:

• Respond to the inquiries or requests for information received
• Send information about the services requested
• Send quotations and commercial proposals related to cleaning services
• Keep the user informed about news and services of Service2P, provided that the user has given their consent

9.2. Right to object

The user may object at any time to receiving commercial communications through:

• The unsubscribe link included in each communication sent
• Email sent to: info@service2p.com
• Written communication sent to: Service2P S.L., Calle Bailen 206, local 2, 08037 Barcelona

10. Social networks

Service2P may maintain corporate profiles on various social networks (Instagram, Facebook, LinkedIn, etc.) for the purpose of:

• Disseminating information about its services and activities
• Interacting with users, clients and the general public
• Offering an additional communication and customer service channel

10.1. Responsibilities:

• Service2P is responsible solely for the processing of data that it carries out directly within the scope of its services
• Each social network has its own privacy policy governing the processing of user data
• Service2P shall not be responsible for the data processing carried out by the social networks themselves as independent data controllers

10.2. Interaction on social networks

Users who interact with Service2P’s profiles on social networks must:

• Consult the privacy policies of each social network
• Behave respectfully and in accordance with current legislation
• Not publish offensive, defamatory, discriminatory or unlawful content
• Service2P reserves the right to remove comments or publications or to block users who breach these rules or the terms of use of each social network.

11. Force majeure

Service2P shall not be liable in the event of impossibility to provide the service or to fulfil the obligations arising from the use of the website when this is due to events beyond its reasonable control, including, by way of example but not limitation:

• Failures in telecommunications networks or electricity supply
• Cyberattacks, computer viruses or hacker actions
• Strikes, labour disputes or natural disasters
• Government decisions, armed conflicts or states of emergency
• Any other circumstance of force majeure or fortuitous event

12. Partial nullity

If any clause of this Legal Notice is declared null or unenforceable by judicial or administrative decision, such nullity or unenforceability shall not affect the remaining clauses, which shall remain in full force and effect.
The waiver by Service2P of requiring compliance with any of these conditions shall not constitute a general waiver nor create any acquired right in favour of the user.


13. Modification of the Legal Notice

Service2P reserves the right to modify, update or complete this Legal Notice at any time and without prior notice, as well as any content or service offered through the website.

The modifications shall enter into force upon their publication on the website, with the date of last update indicated at the top of the document.

Users are advised to periodically review this Legal Notice in order to be informed of any changes that may affect their rights and obligations.

Use of the website after the publication of modifications shall imply acceptance of the new conditions.


14. Duration

These conditions of use are of an indefinite nature. Service2P reserves the right to suspend or terminate the website service at any time, without prior notice.


15. Applicable law and jurisdiction

15.1. Applicable law

This Legal Notice shall be governed by and interpreted in accordance with current Spanish legislation, in particular:

• Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE)
• Royal Legislative Decree 1/1996 of 12 April approving the consolidated text of the Intellectual Property Law
• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)
• Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights
• Law 7/1998 of 13 April on General Contracting Conditions

15.2. Dispute resolution

For the resolution of any dispute or conflict arising from the interpretation, application or fulfilment of this Legal Notice, as well as from the use of the website, the parties expressly agree to submit, waiving any other jurisdiction that may apply, to the Courts and Tribunals of the city of Barcelona (Spain).

15.3. Alternative dispute resolution

In accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013, Service2P informs consumers and users that, in the event of a dispute related to online contracting, they may use the European online dispute resolution platform, available at:
https://ec.europa.eu/consumers/odr/
Without prejudice to the foregoing, Service2P undertakes to attempt to resolve amicably any dispute that may arise with website users.


16. Contact

For any question, clarification or inquiry related to this Legal Notice or to the use of the website, you may contact Service2P through the following means:

Email: info@service2p.com
Telephone: 933 285 311 / +34 626 63 57 36
WhatsApp: +34 626 63 57 36
Postal address: Service2P S.L., Calle Bailen 206, local 2, 08037 Barcelona, Spain
Customer service hours: Monday to Friday from 9:00 a.m. to 6:00 p.m.

Service2P S.L. undertakes to provide its services with professionalism, transparency and full respect for applicable legal regulations, guaranteeing a relationship of trust with all its users and clients.